About.

We are not former English teachers or marketing people. We are Clarkson University graduates, military retired aviators, technical communicators,  and instructional designers who use proven process  and skills to design, develop, and deliver high quality, highly interactive courses. 

 

Established in 2008

RGI International launched CTEL in 2008 after conducting seven years of research and development. Our team focused on leadership skill gaps within the engineering, architectural, and technical fields and built our program to close those gaps. In short, CTEL is for building leaders at every level of your organization.

Part of a tradition since 1972

For almost 50 years, RGI has been teaching simple yet powerful techniques to improve the skills of your technical and business professionals. RGI offers a wide spectrum of courses to hone and enhance these skills. Whether writing a report, having a difficult conversation, grappling with an ethical dilemma, conducting an effective meeting, or preparing for a board meeting, RGI offers a course to prepare your team well. We offer online training, classroom instruction, individual coaching, and custom programs, plus a variety of additional resources in technical and business communication and professional development

Our Team

Lisa Morretto
President

Lisa is the President of RGI International, Inc. and has 26 years experience teaching business and technical communication courses. Lisa holds a BS in Technical Communication and an MS in User Interface Design. 
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Lisa has taught in the School of Engineering at the Rochester Institute for Technology and is a Past President of the Rochester Engineering Society. She is a member of IEEE Professional Communication Society.

Lori Marra
​VP and Senior Consultant

Lori Marra has over thirty years experience in technical communication and training and is an internationally recognized leader in the technical communication field. She developed RGI’s Centre for Engineering and Technical Leadership (CTEL).
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She is an accomplished speaker and trainer who has delivered diverse content to a broad range of audiences. 

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Ann Christofferson
​​Senior Consultant

Ann is a retired Army aviator. She also has her degree in instructional design and has developed and delivered both military and corporate training for over 20 years. 

In memory of Ron Blicq: Founding Member

Ron Blicq brought his 50 years of technical communication expertise to RGI. He passed peacefully in 2021 at the age of 96.